Terms & Conditions
Last updated: 11 September 2026
These Terms & Conditions govern your use of the CW Host website and our services.
By using this website or engaging CW Host to provide services, you agree to these Terms & Conditions.
1. About our services
CW Host provides services which may include website design, website development, website maintenance, website hosting and related services.
The exact services provided to a client will depend on the quotation, proposal or agreement accepted by that client.
2. Quotations
Quotes are based on the requirements known to CW Host at the time the quotation is prepared.
Additional work or requirements not included in an accepted quotation may be charged separately.
A quotation does not constitute an agreement to perform work until it has been accepted by the client and any required payment has been received.
3. Website content
The client is responsible for providing accurate content, images, logos, text and other materials required for their website unless CW Host has agreed to provide such material as part of the service.
The client confirms that they have the necessary rights or permission to use material supplied to CW Host.
The client remains responsible for the accuracy and legality of information published on their website.
4. Third-party services
Websites may use third-party services, software, plugins, themes, hosting providers, payment services, analytics services or other external platforms.
CW Host cannot guarantee the continued availability, functionality, pricing or policies of third-party services.
Where a third-party service introduces a change that affects a website, additional work may be required.
5. Domain names and hosting
Domain registration and hosting services may be subject to the terms and conditions of the relevant domain registry or hosting provider.
Domain names remain subject to applicable registration and renewal requirements.
The client is responsible for ensuring that domain registration information remains accurate.
6. Payments
Payment terms will be specified in the quotation, invoice or service agreement.
Services may be suspended where amounts remain unpaid after the applicable payment due date.
Any additional work outside the agreed scope may require additional payment.
7. Website maintenance
Unless specifically included in the client’s service agreement, website maintenance, content changes, updates and additional development work may be charged separately.
8. Backups
Where hosting or maintenance services include backups, the scope and frequency of those backups will depend on the relevant service.
Clients should maintain their own copies of important information and website content.
CW Host cannot guarantee recovery from every possible loss, corruption, security incident or technical failure.
9. Acceptable use
You may not use our services or your website for unlawful purposes or for activities that violate applicable South African law.
You may not knowingly use our services to distribute malware, conduct fraud, attack other systems, infringe intellectual-property rights, or otherwise abuse network or hosting resources.
10. Intellectual property
Unless otherwise agreed in writing, the client retains ownership of original content supplied by the client.
Third-party themes, plugins, software, photographs, fonts and other materials remain subject to their respective licences.
The ownership and licensing of custom website work will depend on the terms agreed with the client.
11. Availability
CW Host will make reasonable efforts to provide reliable services.
However, we cannot guarantee that websites, hosting services, email services or third-party services will always be available without interruption.
Downtime may occur because of maintenance, technical failures, network problems, security incidents, third-party failures or circumstances outside our reasonable control.
12. Limitation of liability
To the extent permitted by South African law, CW Host will not be liable for indirect, incidental or consequential losses arising from the use of our website or services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
13. Changes to services
We may update or modify our services from time to time.
Where a change materially affects an existing service, we will communicate the relevant change where reasonably necessary.
14. Termination
Either party may terminate a service relationship in accordance with the applicable agreement and payment terms.
Outstanding amounts remain payable after termination.
15. Governing law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be subject to the jurisdiction of the appropriate courts of South Africa, subject to applicable law.
16. Changes to these Terms
CW Host may update these Terms & Conditions from time to time.
The latest version will be published on this page.
17. Contact
For questions regarding these Terms & Conditions:
CW Host
Email: admin@cwhost.co.za
Website: https://cwhost.co.za