Privacy Policy
Last updated: 11 September 2026
CW Host respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how CW Host collects, uses, stores and protects personal information when you visit our website, contact us, or use our services.
1. Who we are
CW Host is a South African web design and hosting service provider.
For purposes of this Privacy Policy, “CW Host”, “we”, “us” and “our” refer to CW Host.
Contact: admin@cwhost.co.za
Website: https://cwhost.co.za
2. Information we may collect
Depending on how you interact with our website and services, we may collect information such as:
Your name and surname
Email address
Telephone or mobile number
Business name
Website address
Information you provide when requesting a quotation
Information you provide when contacting us
Information necessary to provide our services
Technical information such as IP address, browser type and device information
Any other information you voluntarily provide to us
Please do not submit confidential or sensitive information through our website unless it is specifically required for the service being requested.
3. How we use your information
We may use personal information to:
Respond to enquiries
Provide quotations
Communicate with you about our services
Design, develop and maintain websites
Provide hosting and related services
Process and administer services requested by you
Provide customer support
Improve our website and services
Maintain security and prevent misuse
Comply with applicable legal obligations
We will not use your personal information for purposes unrelated to the reason for which it was collected unless permitted or required by law.
4. Sharing of information
We do not sell or rent your personal information to third parties.
Where necessary to provide our services, information may be processed by trusted third-party service providers, such as hosting providers, email providers, payment processors or technical service providers.
Where third parties process information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
We may also disclose information where required by law or by a lawful request from a competent authority.
5. Website and hosting information
If you use our web design or hosting services, information relating to your website may be processed as necessary to provide and maintain those services.
Depending on the service provided, this may include website files, domain information, technical information and information necessary for website administration.
6. Cookies
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the website.
You can adjust your browser settings to restrict or block cookies. Some website functionality may be affected as a result.
For more information, please see our Cookie Policy.
7. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Retention of information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, or comply with legal obligations.
9. Your rights
Subject to applicable law, you may have the right to:
Ask what personal information we hold about you
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Object to certain uses of your information
Withdraw consent where processing is based on consent
Requests may be sent to: admin@cwhost.co.za
We may need to take reasonable steps to verify your identity before processing certain requests.
10. Children
Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised “Last updated” date.
12. Contact us
If you have questions about this Privacy Policy or the way we handle personal information, please contact:
CW Host
Email: admin@cwhost.co.za
Website: https://cwhost.co.za