POPIA Privacy Notice

 

Last updated: 11 September 2026

CW Host respects the privacy of individuals and is committed to processing personal information responsibly and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

 

1. Responsible party

The responsible party for personal information processed by CW Host is:

CW Host
Website: https://cwhost.co.za
Email: admin@cwhost.co.za

2. Personal information we may process

Depending on the services you request or how you interact with us, we may process information including:

  • Name and surname

  • Contact details

  • Email address

  • Telephone number

  • Business information

  • Website and domain information

  • Information contained in correspondence with us

  • Information required to provide our services

  • Technical information relating to use of our website

We aim to collect only information that is reasonably necessary for a specific purpose.

 

3. Purposes for processing

Personal information may be processed for purposes including:

  • Responding to enquiries

  • Preparing quotations

  • Providing web design and development services

  • Providing hosting and related services

  • Managing client relationships

  • Communicating with clients

  • Processing payments where applicable

  • Maintaining records

  • Providing technical support

  • Protecting our systems and website

  • Complying with legal obligations

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4. Lawful processing

We process personal information on a lawful basis permitted by applicable law, which may include consent, performance of a contract, compliance with a legal obligation, or a legitimate interest that does not unjustifiably prejudice the rights of the individual.

 

5. Disclosure to third parties

We may use trusted service providers where this is necessary to provide our services.

Examples may include hosting providers, domain registrars, email providers, payment processors and other technology providers.

We do not sell personal information.

Information may also be disclosed where required or permitted by law.

 

6. Security

CW Host takes reasonable measures to protect personal information against unauthorised access, loss, damage, misuse or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

 

7. Your rights

Subject to applicable law, you may have rights including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion where legally permissible

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint concerning the processing of your personal information

Requests may be directed to: admin@cwhost.co.za

 

8. Complaints

If you believe that your personal information has been processed unlawfully, we encourage you to contact CW Host first so that we can investigate the matter.

You may also contact the South African Information Regulator where appropriate.

Information Regulator: https://inforegulator.org.za/

 

9. Changes

This notice may be updated from time to time to reflect changes in our services, technology or legal obligations.

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